Terms of service

Terms of Service

Welcome to KhaliJagah. These Terms of Service govern your use of our website and your purchase of products from KhaliJagah.

By accessing our website or placing an order, you agree to be bound by these Terms of Service and our other published policies.

1. Use of Our Website

You agree to use the KhaliJagah website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not attempt to interfere with the operation, security, or functionality of our website.

2. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, dimensions, prices, and availability.

However, product colors may appear slightly different depending on your device or screen settings. Handmade, vintage, antique, or individually crafted items may also have natural variations in appearance.

3. Prices

All prices displayed on the website are subject to change without prior notice.

KhaliJagah reserves the right to correct pricing errors, product information errors, or other inaccuracies.

If an order has been placed based on an obvious pricing or listing error, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily guarantee fulfillment if an item is unavailable, incorrectly listed, or affected by an obvious error.

KhaliJagah reserves the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, unavailable products, or inaccurate customer information.

5. Payments

Customers must provide valid and accurate payment and billing information when placing an order.

Payment processing may be handled by third-party payment providers. KhaliJagah does not store payment card details unless explicitly stated in our applicable privacy practices.

6. Shipping and Delivery

Delivery estimates are provided in our Shipping Policy. Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers should review that policy before placing an order.

8. Intellectual Property

All website content, including the KhaliJagah name, logo, graphics, product photographs, text, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially exploit our content without prior written permission.

9. Third-Party Services

Our website may contain or use third-party services, applications, payment processors, courier services, or links.

KhaliJagah is not responsible for the content, policies, availability, or practices of third-party services.

10. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

11. Limitation of Liability

To the extent permitted by applicable law, KhaliJagah shall not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events, service interruptions, or third-party failures.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded under applicable law.

12. Changes to These Terms

KhaliJagah may update these Terms of Service from time to time.

The updated version will be posted on this website with the revised effective date.

13. Governing Law

These Terms shall be interpreted in accordance with the applicable laws of Pakistan, subject to any mandatory consumer protection rights applicable to the customer.